Community Feedback Software & Customer Feedback

Service providers, industry support organisations, clubs, the education service sector, charities, houses of worship, church parishes and public bodies are just some of the types of organisations whose livelihoods depend almost entirely on meeting the needs of their local community or members.

In addition to the basic information that Customer Feedback Software provides, there are numerous needs to interact with communities and members to keep pace with issues and trends, test the need for new services and solicit support by way of direct funding, sponsorship or canvas for assistance with projects.

Having access to an electronic questionnaire and survey management resource that can be used for any or all of these interactions with the local community can take a lot of the hassle out of putting together communications, deploying them, receiving responses, collating the results and compiling reports.

The SurveyShack customer feedback software takes care of all of these functions with the least amount of administration necessary. Questionnaires that follow your own branding look and feel design can be created easily using the intuitive online survey tools and you can manage your own questionnaire-based communications surveys using the SurveyShack Pro Account or White Label packages, or let the SurveyShack team of experts set everything up and manage your project/s using the Managed Service if required.

Benefits of using our Customer Feedback Software:

• Flexible Survey Platform – adaptable to any look and feel design and questionnaires are easily created and modified
• You Choose Your Level of Involvement – be totally in control of every aspect of your feedback projects or let SurveyShack do all the work for you
• Vast Range of Readymade Survey Templates – many ideas for survey designs which you can use outright or adapt to your particular needs
• Fast – large numbers of respondents can be accessed with relatively little effort and the data is all collated and reported on automatically

What typical costs are involved?
The cost of designing and running community feedback surveys depends on the design of the questionnaire and the volume of responses required.

If you would like to discuss any of our customer feedback software tools or online panel research, please click here to contact us or call free on 0808 909 8035.