Online Customer Satisfaction Survey

Analysis and Reporting Options

After collecting your data, the following features allow you to make the best use of it to give you the answers you need to make clear and relevant decisions:

• View results as soon as the first one arrives (part or complete)
• Clear results at any point
• Survey Navigator to view specific pages/questions without the distraction of others
• Drill-down to view individual results
• Individual result management
• Custom reporting using filters on results
  • Include all responses
  • Exclude part completed surveys
  • Include only part completed
  • Create custom filters on answers
  • Create cross tabulations
• Export & download results in multiple formats
• Graphical display of results for each question
• Results comparison options
• Custom gap analysis tools
• Custom trend analysis
• Analysis of results based on previously held data
• Custom reporting portal options

For more information on our online surveys and analysis options please contact us on 0808 909 8035.