Staff and Employee Exit Surveys 

Capturing employee departure information when leaving can provide very enlightening feedback on the reasons why they have chosen to leave, thus creating opportunities to attend to potential causes of unusually high staff turnover.

The method in which this information is requested of departing employees to ensure the most rational and valuable information is provided is a topic of great debate. The consensus seems to suggest that one of the most effective methods is where the subject can express themselves freely (i.e. without the influence of a senior manager or direct associate), and in such a way that the most appropriate and likely issues that may have influenced the subject’s decision to leave are covered. 

Using the SurveyShack exit survey feedback tool, a carefully designed electronic questionnaire using a combination of multichoice questions and free text responses provides for this ideally. After having been reassured that their feedback will not have any effect on their departure terms, respondents can complete this on a computer screen, either alone or in the company of an independent HR representative prior to their departure. This ensures open and frank feedback on the issues pertaining to the organisation whilst also permitting the respondent to express themselves freely using free text if required.

The quantitative data that accumulates can be analysed and reported on to review trends and highlight areas requiring management intervention.

Clients can manage their exit feedback system directly using the SurveyShack Pro Account or White Label packages.

Benefits of using SurveyShack for Exit Surveys:

What typical costs are involved?
The cost of setting up exit survey questionnaires depends on the design of the questionnaire, volume of data that is likely to be captured and whether there are any special reporting requirements.

 

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